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New patients

Welcome — let's make this easy

Everything you need to know before your first visit: what happens, what to bring, what it costs, and how we make nervous patients comfortable.

First visit · ~60 minutes
About this treatment

Your first visit, demystified

Plan for about an hour. We'll chat about your history and any concerns, complete a thorough exam with digital X-rays, and in most cases finish with a cleaning. Then we sit down — upright, no instruments — and walk through what we found in plain language.

You leave with a clear picture of your oral health, a prioritised plan (including what can safely wait), and exact pricing. What you won't get: pressure, guilt, or surprise bills.

  • Comprehensive exam + digital X-rays
  • Cleaning at the same visit when possible
  • Plain-language findings review
  • Written plan with upfront pricing
Your visit

How it works

Book it

Online or by phone — new patients usually get in within the week, same day for emergencies.

Bring three things

Photo ID, your insurance or CDCP card, and a list of medications. That's it.

The visit

History, exam, X-rays, cleaning, and an honest conversation about what we found.

Your plan

Priorities, options, and prices in writing — you set the pace from there.

Nervous? Tell us when you book. We'll add extra time, explain everything before it happens, and offer nitrous or oral sedation if you want it. A significant share of our favourite patients arrived terrified — ask them now.
FAQ

New-patient questions

Do I need to arrive early?+

About ten minutes for a quick form — or save even that by completing it online when you book. Coffee's on us either way.

Can you transfer my records from my old dentist?+

Yes — sign one consent form and we request X-rays and records directly, usually before your appointment.

What will my first visit cost?+

With typical insurance, most new-patient exams and cleanings are covered at or near 100%. Without insurance, we quote the Fee Guide rate when you book — no surprises either way.

Can my whole family book together?+

Please do — back-to-back family blocks (including weekends) are our specialty. One trip, everyone done.

Ready when you are

Book online in under a minute, or call and talk to a human. Either way, we can't wait to meet you.